Recently, Sony unveiled the updated firmware version 8.00 of the PlayStation 4. From the update, the company made public the new Voice Chat feature that will be part of the PlayStation 5. This feature will allow players to voice-record their party chats.
But this has raised some worry as players have voiced concern about invasion of privacy. They believe that Sony will have a way of listening in on private discussions and conversations.
PlayStation has addressed this worry, responding that only PlayStation 5 players will be able to record. Therefore, players with consoles other than those of PS5 will not be able to use the feature. However, this explanation was not enough as some players have continued to voice their concern.
Now, PlayStation has gone a step further to explain in more details what the feature entails. In a detailed blogpost, the company reiterated its user-friendliness, stating that this feature simply looked to discourage online misconduct and cyberbullying.
Catherine Jensen, representing PlayStation, stated that the goal was to cut down on the occurrences of harassments and verbal abuse among users of the console. Therefore, the PS5 would carry a voice chat report feature.
She stressed that Sony has no plans of ever listening in on private conversations; the feature was to handle only harassments online.
PlayStation Explains How the Voice Chat Report Feature Works in PlayStation 5
Catherine went ahead to explain how the voice chat feature works for reporting abuse online. She said…
“Once the PS5 console launches, if a PS5 player needs to file a harassment report, they will be able to include up to a 40 second-long Voice Chat clip in their report — 20 seconds of the main conversation with the other player, plus an additional 10 seconds before and after the conversation selection.
“Only the most recent five minutes of a Voice Chat will be available for a player to use for this reporting function.”
What it means is that Sony will only hear recordings based on the codes of players and the recordings will only be in parts, not full conversations. Anything that is not related to the report will not be regarded by Sony moderators. This piece of information comes as a huge relief for the players.
However, users cannot turn off this feature. Catherine had this to say about the option…
“There won’t be an option to opt-out of this Voice Chat recording function because we want all users to feel safe when playing with others online, not just those who choose to enable it.”
She apologised on behalf of the company for the lack of clarity when it unveiled the feature. But she reiterated that the follow-up blogpost was going to explain the Voice Chat feature clearly for any user.